Customer Care

Customer CareOur Customer Service does not end with the completion of your property. Ashwood Homes is committed to producing high quality homes.

After completion we will give you the opportunity to complete a 7 day remedial form highlighting any issues you may have found. Our Customer Services Engineer will then visit at a convenient time and adddress these issues.

We then will further give you the opportunity to address any issues at the 6 month stage and throughout your warranty period.

Please do not contact Sales Staff regarding customer care queries. If you have an item to raise please speak to our customer care team on 01406490590 or at [email protected]. Please Note: before contacting the team, we recommend that you utilise the information in your Home Care Guide, provided to you on completion.